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How to Maintain Your Tankless Water Heater: A Step-by-Step Guide

Home | Blog | Published on September 15th, 2025

Tankless water heaters are a smart investment for energy efficiency and unlimited hot water, but like any system in your home, they need regular maintenance to stay in peak condition. At Creative Comfort Solutions, we help homeowners protect their investment by offering expert tankless water heater repair and other services. With proper care, your unit can deliver reliable hot water for 20 years or more. Here’s a step-by-step guide to maintaining your tankless water heater and why professional service is often the best choice.

Step 1: Power Down the System

Before beginning any maintenance, safety comes first. Turn off the power supply to the water heater, whether it’s electric or gas. Then shut off the water supply valves leading to and from the unit. This prevents accidents and ensures a safe maintenance process.

Step 2: Flush the System

Mineral buildup, especially from hard water, can significantly reduce efficiency and shorten the lifespan of your unit. Flushing removes these deposits:

  • Connect hoses to the hot and cold water service ports.
  • Use a submersible pump and a bucket filled with a descaling solution or white vinegar.
  • Pump the solution through the system for about 45 minutes to one hour.
  • Drain and flush with clean water to clear out any remaining solution.

This process helps prevent scale buildup that can clog heat exchangers and restrict water flow.

Step 3: Clean the Air and Water Filters

Tankless units have filters designed to catch debris and prevent damage. Remove and rinse the water filter to clear out sediment. If your system has an air intake filter, gently clean it to ensure unrestricted airflow. Both steps improve performance and reduce strain on the unit.

Step 4: Inspect the Venting System

For gas-powered tankless water heaters, venting must remain clear to allow safe exhaust of combustion gases. Visually check the vent pipes for blockages, leaks, or damage. If you notice corrosion, loose fittings, or soot buildup, it’s time to call a professional for repairs.

Step 5: Test the System

After flushing and cleaning, restore power and water to the unit. Run hot water through your faucets to confirm everything is working smoothly. If you hear unusual noises or notice inconsistent water temperatures, those are signs that a technician should evaluate your system.

Why Professional Service Matters

While some maintenance tasks are manageable for homeowners, tankless water heaters are complex systems. A professional technician from Creative Comfort Solutions can:

  • Perform detailed inspections of electrical components and gas connections
  • Test safety features and system performance
  • Identify hidden issues before they cause costly damage
  • Ensure the system meets warranty requirements, which often mandate professional service

Relying on experts not only protects your investment but also ensures your family’s safety.

Maintenance Frequency

Most manufacturers recommend professional maintenance at least once a year. In homes with hard water, flushing may be needed every six months to prevent scale buildup. Keeping a regular maintenance schedule is the best way to avoid unexpected breakdowns and extend the life of your system.

Creative Comfort Solutions offers comprehensive tankless water heater services to keep your system performing at its best. Whether you need routine flushing, troubleshooting, or a complete inspection, our team is here to help.

Contact Creative Comfort Solutions today! All Your Home Comfort Needs, Taken Care Of.

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we had our HVAC maintenanced in our new home and the technician, Nate, was helpful and efficient. They got us on their schedule super quick and we will...

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