Reviews
This is my second time having my heater serviced by Creative Comfort. I appreciated the text reminder to schedule which was easy and my appointment time was conveniently schedule. Mike C.the assigned tech was on time, polite, professional and friendly. My heater is running at optimal efficiecy.
Outstanding and professional customer service!!! They are the best! Nate is awesome.
I recently had Creative Comfort Solutions perform an HVAC inspection, routine maintenance, and provide an estimate for a future replacement and installation. I was genuinely impressed from start to finish.
The technician arrived on time, was extremely professional, and took the time to explain everything clearly. The inspection was thorough, and they identified issues that previous companies had overlooked. The maintenance was done carefully and efficiently, and I noticed an immediate improvement in system performance.
What really stood out was the honesty and transparency during the replacement estimate. They walked me through multiple options, explained the pros and cons without any pressure, and provided fair, detailed pricing. It's rare to find a company that is both technically skilled and genuinely customer-focused, but Creative Comfort Solutions delivered on both.
I now feel confident in the health of my current system and fully trust them for a future installation. Highly recommended for anyone looking for reliable, knowledgeable, and trustworthy HVAC service.
It was so easy to get an appointment at the time I wanted. Nicole, in the office, is very friendly and efficient. Nick, the service person, was equally so. He recommended a repair I will likely need in the future, but did not push for immediacy. I am glad I renewed the service contract that I originally purchased several years ago.
We rent a home in Ridley Park and Creative Comfort Solutions has installed a new heater and a new AC unit and they service them both annually to make sure our tenants are taken care of. They do a great job and the tenants are always happy to see them come out seasonally for the appropriate maintenance.
Creative Comfort Solutions evaluated my 105 yr old Philly home for heating and AC upgrades during a whole house renovation. Joe and his team came up with a plan that perfectly suited my needs! I was able to keep my hot water radiators to provide the majority of my home heating, with some supplemental heat sources from radiant heat flooring and a toe kick heater for areas where the radiators were not sufficient.
The AC is a combination of two systems, a ducted mini-split for the first floor and a small duct high velocity HVAC for the 2nd and 3rd floor. The ducts for the first floor are in the basement and the system vents up through the floor. The small duct high velocity system is in a closet on the 3rd floor. The small ducts are unobtrusive and are seamlessly integrated into my design. The system is quiet and keeps the house nice and cool even on sweltering summer days.
Creative Comforts handled the installation from start to finish and they did an excellent job!
They also installed a range hood vent for me and advised my contractor about how to route the vent so as to avoid negative pressure effects. Joe's contribution to the renovation was invaluable!
I was so happy with Creative Comfort Solutions that I got a service contract with them for an extremely reasonable price! If you live in the Philadelphia area or DelCo, I would advise you to give Creative Comfort Solutions your business! I wouldn't even bother calling anyone else!
Always thorough and respectful when coming to our place of business.
Had first appt this morning, EXCEPTIONAL, knowledgeable, right on time! Highly recommend! Expect them back to do further work.