Reviews
Hired them to replace a water heater, after getting estimates from a few other contractors. Their bid was very competitive, lower than most. There was one bid that was lower, but I went with Creative Comfort because they were very responsive and more than happy to address any questions/concerns that I had. They came out first to make sure they all the specs right, and when they came out to do the work, they were on time, very professional, and finished the job in less time than the internet told me it would take. I would definitely recommend them to friends, family, and clients.
We used Creative Comfort Solutions for a consult on our possible project and they were prompt and professional in providing what felt like reasonable options.
This company came through in a pinch! Heat shut off overnight and they were here the next afternoon. Cost was affordable and the admin communicated when the tech would be running behind. Highly recommend and look forward to using the service in less dire times.
We recently added central air conditioning to our 1870's rowhouse in Philadelphia's Fairmount neighborhood, and cannot overstate our praise for Creative Comfort Solutions. We originally solicited bids from 3 A/C contractors, and while Creative Comfort Solutions was the lowest bid, what really cemented our choice was the sense that their team would take our interests to heart and find a way to make the job work. We met with owner Michael Gill and his foreman Joseph Notte, who immediately understood our concerns for preserving the historic integrity of our home by avoiding obtrusive soffits and bulkheads wherever possible. As their name suggests, they came up with a variety of creative solutions and outlined the pros and cons of each so that we could make our own informed decision. Ultimately, we decided on a 2.5 ton Unico high velocity system to feed the upper floors (which was compact enough to snake through our meager attic space) and a Mitsubishi heat pump system for the first floor (fed from our basement).
Joseph, Shawn Chapman, Will Morrison, and the other members of their crew were extremely efficient, careful, and considerate throughout the job. They started the day after we signed the contract and worked like clockwork through the following 6 days, taking care to protect our floors and furnishings, clean daily, and review with us all important decisions along the way - such as placement of floor registers, thermostats, and condenser units - often anticipating what we would opt for. Their team was especially accommodating of our work-from-home arrangements and always took care to forewarn us of upcoming workplans so that we could plan our days accordingly.
We are delighted with the outcome - a comfortable, quiet, barely noticeable system that preserves our home's architecture... and a contractor that we have complete trust in and wouldn't hesitate to recommend.
Mike and Joe from Creative Comfort Solutions we're awesome to work with. They came up with a creative solution to provide AC to our 3-story Philadelphia row home, which other vendors were not able to provide. Their crew was courteous and clean, and their timing for the entire project was extremely quick after we approved the job. Couldn't be happier with our decision to work with CCS.
610-957-5080